My staff needs compliance training.
As a financial institution, making sure that relevant members of your workforce are fully trained and knowledgeable about consumer credit and GDPR compliance is a legal requirement. Linton & Co provides comprehensive training, either as a face-to-face course or via an e-learning module, on both of these regulatory areas.
Consumer credit compliance training
The Financial Conduct Authority (FCA) sets out clear rules and expectations of how companies operating in the financial sector should conduct business with customers. Our training covers the following:
Background to the FCA and its role in the finance industry.
Specific rules that finance firms must adhere to.
How the FCA checks for compliance.
The customer’s right to be treated fairly.
The responsibilities of key team members and how they can make compliance a part of their day-to-day job.
The consequences of money laundering and other financial crime aspects.
GDPR compliance training
All companies that collect, store, and use personal data must adhere to the GDPR legislation that came into force in May 2018, to avoid hefty fines. Any members of staff that deal with personal data need to know their responsibilities as either a Data Controller or Data Processor. This training includes:
An overview of the GDPR, including the principles of this legislation and what the lawful bases are for processing data.
What constitutes personal data and understanding what “sensitive data” is.
The data rights of the individual (customer).
The obligations of both the Data Controller and Data Processor.
How to keep personal data secure.
How the ICO monitors GDPR compliancy.
What to do if there’s a data breach.